I've tried two times to donate but they failed

I've tried two times to donate but they failed
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i have 2 transaction on hold on paypal with two different creditcard of 5.30€ each.
i can provide screenshots if needed. i made it trough mokee center app in my IDO device id: CC890CE05F24B478E8822C9E7D64E2BF

My transactions on PayPal failed as well.
Can’t you provide the email address we have to submit the money?