Updater process ended with ERROR: 7

RamonML · October 8, 2018, 10:52am

Every time I try to update my Motorola Moto X 2014 (Unified) I have the same error message, and It happen with all MK71.2 builds,

Any help???

Thanks in advance and sorry about my english.

martincz · October 8, 2018, 11:54am

Can you take a screenshot for me?

RamonML · October 8, 2018, 1:37pm

martincz · October 8, 2018, 1:38pm

Can’t install this package on top of incompatible data.
Please try another package or run a factory reset.
You should WIPE first.

RamonML · October 8, 2018, 2:01pm

What??? Sorry about my ignorance.

I try with all the builds avalible and I have the same message error.

Any way, what would be the steps to follow?
Factory reset and install it???

Will not I lose the data?

Thanks in advance and sorry about my english.

aktys72 · May 17, 2020, 5:52am

Try full download of update package, not “incremental”. I had a same issue on my different device and it solved the issue.