Updater process ended with ERROR: 7

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Updater process ended with ERROR: 7
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#1

Every time I try to update my Motorola Moto X 2014 (Unified) I have the same error message, and It happen with all MK71.2 builds,

Updater process ended with ERROR: 7

Any help???

Thanks in advance and sorry about my english.

#2

Can you take a screenshot for me?

#3

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WhatsApp Image 2018-10-08 at 14.49.00.jpeg899×1599 120 KB

#4

Can’t install this package on top of incompatible data.
Please try another package or run a factory reset.
You should WIPE first.

#5

What??? Sorry about my ignorance.

I try with all the builds avalible and I have the same message error.

Any way, what would be the steps to follow?
Factory reset and install it???

Will not I lose the data?

Thanks in advance and sorry about my english.

#6

Try full download of update package, not “incremental”. I had a same issue on my different device and it solved the issue.